Business Competency Events

Events
Competitive business competency events start in the morning of the second day of the national event and continue in the afternoon as well as in the afternoon of the third day. The events are:

Individual Events - YES Pioneers Grade 9 (Std. 7)

9.1 Enterprising Behaviour (14H00 - 17H00 on day two) Description: Participants are given a situation outline providing for a number of business opportunities. Individually they then present those they have identified to an adjudication panel who also ask them questions.

Adjudicators look at: Self confidence; Independence; Initiative; Problem identification; Innovation ability; Goal setting; Risk taking; Tolerance of uncertainty.

9.2 Business Documents (09H00 - 12H00 on day two) Description: From information given, participants are required to complete an Order Form, a Cheque and a Petty Cash Voucher, which are then evaluated by an adjudication panel.

Adjudicators look at: Ability to understand and interpret information correctly; Ability to identify relevant vs. irrelevant information; Calculations accuracy; Correctness; Neatness.

9.3 Radio Advertising (09H00 - 12H00 on day two) Description: Participants receive information on three products, from which they must choose one. They then have 45 minutes to conceptualise a 30 second radio commercial and then a further 10 minutes to produce it on available recording equipment. Adjudicators judge each submission.

Adjudicators look at: Attention grabbing; Maintains interest; Stimulates a need for the product; Motivates action; Focus on strongest selling features; Good grammar and expression; Creative originality.

 

Individual Events - YES Champions Grade 10 (Std. 8)

10.1 Business Promotions Campaign (09H00 - 12H00 on day two) Description: Participants are briefed on a business venture in bad need of marketing support and are given a small budget. They must then devise and outline their recommended promotional campaign in two written pages and also develop one promotional item.

Adjudicators look at: Target market identification; Suitability of the recommended approach; Spread of promotional ideas; Product/service identity; Pricing strategy; Message clarity; Creative originality.

10.2 Business Operations Competency - Consists of 3 parts:

PART ONE: SHOP Description: Participants receive shop plan into which they must then place various equipment and fixtures. (09H00 - 12H00 on day two)

Adjudicators look at: Backing and equipment safely secured; Ease of customer movement and self-service ability; Positioning and security of small valuable stock items; Ease of cleaning; Product display; Restocking ease; Clear exit access in case of emergency.

PART TWO: TRAINING A NEW EMPLOYEE Description: Role-playing as Supermarket supervisors, participants train a "new employee" to bag groceries at the till. (14H00 - 17H00 on day two)

Adjudicators look at: Friendly, courteous attitude; Being organised; Demonstrating proper bagging method; Method explanation, including key point emphasis; Proper grocery sorting technique; Customer service orientation; Trainee practice/guidance.

PART THREE: COMPLETING A SALES INVOICE Description: Role-playing a shop owner, participants receive an order for various products. They must then complete a Sales Invoice, calculating the total amount and the discount they would allow. (14H00 - 17H00 on day two)

Adjudicators look at: All necessary information included; Accuracy of the calculations; Overall completeness of invoice; Neatness.

Adjudicators look at: Ability to clearly explain the return policy as it relates to this situation; Maintaining good customer relations.

PART THREE: EXPLAIN A WARRANTY TO A CUSTOMER Description: Role-playing a sales person, participants receive detailed information on the warranty on a given product and must then explain it to a "customer". (14H00 - 17H00 on day two)

Adjudicators look at: Clarity of warranty explanations; Clarity of response to customer queries; Maintaining good customer relations.

PART FOUR: COMPLETE BUSINESS DOCUMENTS Description: Role-playing a big company's sales representative, participants are successful in obtaining an order from a supermarket. Now they must complete an Order From, Invoice and a Credit Note - taking into account any discount, the urgency and method of delivery. (14H00 - 17H00 on day two)

Adjudicators look at: Use of correct forms; Accurate understanding and interpretation of information; Identification of relevant information; Correct completion of relevant forms; Accuracy of all calculations; Neatness.

11.2 Business Plan (14H00 - 17H00 on day two) Description: Participants bring and hand in a Business Plan document they have completed before the start of the conference. They were briefed in advance on how to go about it and were allowed to seek out as much help and advice as they could get in its development.

Adjudicators look at: Introduction/scene-set; Business situation analysis; Planned operations; Planned financing; Conclusion; Bibliography; Appendix; Language usage; Presentation; Overall rating.

10.3 Public Speaking (14H00 - 17H00 on day two)
Description: Participants are briefed on a business related topic on which they then prepare and deliver a 4 to 6 minute speech to an adjudication panel.

Adjudicators look at: Opening; Voice; Personal presentation; Topic focus; Language usage; Imaginative content; Convincing argument; General content; Overall impression.

11.1 Sales Competency Series - consists of 4 parts:

PART ONE: CREATE AN ADVERTISEMENT Description:
After receiving the necessary information, participants create a magazine advertisement, including: headline, main selling text, slogan and a rough layout specifying what sort of photograph/s are to be used where. (09H00 - 12H00 on day two)

Adjudicators look at: Attention grabbing; Maintain interest; Create a need; Motivate action; Key selling points clearly explained; Language usage; Appropriateness of headline and written message; Layout; Overall creativity.

PART TWO: DEALING WITH A CUSTOMER QUERY Description: Role-playing a sales person, participants receive a copy of the store's return policy and then handle a "customer" who wants to return a product bought a few weeks earlier. (14H00 - 17H00 on day three)

11.3 Loan Application (09H00 - 12H00 on day two)
Description: Participants are each given an imaginary person's role and armed with their personal details they must complete a loan application form.

Adjudicators look at: Completeness of all relevant details; Completed only those sections called for; Correctness of details written; Overall neatness

11.4 Sales Demonstration (14H00 - 17H00 on day three) Description: Having selected their product/service and prepared prior to the conference, each participant then attempts to "sell" it to an adjudication panel during the conference.

Adjudicators look at: Sales approach; Standard of presentation; Treatment of the customer's questions and objections; Approach to suggestion selling.


Team Events

T1 Management Decision Making (09H00 - 12H00 on day three) Description: After receiving and discussing a case study, competing Teams then present their findings and recommendations to an adjudicating panel.

Adjudicators look at: Clear problem identification; Assessment of the broader context; Decision making; Organising the presentation; Effective communications; Overall rating

T2 Outstanding Fund Raising Event (09H00 - 12H00 on day three) Description: Each Team presents details on their Society's most successful fund raising event held during that calendar year and supports this with a written summary thereof.

Adjudicators look at: Originality of the approach; Clarity of purpose; Planning; Execution; Publicity received; Level of involvement of whole Society; Impact/value assessment for the Society; Standard of oral presentation; Standard and neatness of supporting documentation.

T3 Organising a Business (09H00 - 12H00 on day three) Description: Prior to the conference, 3-member teams from a specific YES Society prepare new venture Business Plans which are brought to the conference for adjudication.

Adjudicators look at: Introduction; Business situation analysis; Planned operations; Planned financing; Conclusion; Bibliography; Appendix; Presentation; Language usage; Overall rating.

T4 Outstanding YES Promotional Project (09H00 - 12H00 on day three) Description: Three member teams present their Society's most successful project in self-promotion within their community during the course of the year. And as support they also hand in a 2 to 4 page written summary.

Adjudicators look at: originality of their approach; clarity of purpose; planning; execution; publicity received; level of involvement of whole Society; impact/value assessment for the Society as well as standard and neatness of supporting document.

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